Why Our Customers Love Us…
Reviews
Our Reviews
“I do love when a firm’s name is exactly what they do! However, to be truly accurate, they should change the name to the Nice, Quick, Polite, Efficient, Customer Service-tastic Log People. Keeping warm, made easy. Thank you.”
NigelFrom Oswestry
“Great service every time from The Log People. The wood we receive is very consistent each time and exact;y as described. They even deliver to our cottage down a rather narrow lane.”
PaulFrom Pant
“As a newby to log burners I didn’t order my logs in advance and I was down to my last bag. But the wonderful Sarah delivered my order the very next day in her own car. Above and beyond. Thank you.”
LindaFrom Wallasey
“I had my first order delivered last week and I wasn’t disappointed. The logs are of fantastic quality and very dry. The amount in the bag was also surprising for the price, lots more than expected.
“All the staff I dealt with in the showroom we very friendly and helpful. I will most definitely be using The Log People for all my logs in the future!”
GeorgeFrom Oswestry
“The service offered by The Log People is second to none. Sarah could not have been more helpful. The order arrived on time (Sarah kindly called me to confirm the delivery time) and the logs were moved quickly into my garage. No dumping on the drive followed by hours of picking up and stacking logs: a tiring task for two people in their 70s. Will most certainly re-order from The Log People when we need some more logs. Thank you Sarah.”
DavidFrom Whitchurch
“Couldn’t be happier! Logs arrived earlier than expected, states wood is below 20% moisture and mine is a mix between 9% and 11%. If you need logs this is your place to get them from 100%. Thanks again. Will be ordering more soon to stock up for winter.”
MarkFrom Liverpool
“The Log People Team are very supportive and nothing is too much bother.
The ladies in the office helping process and sort out orders and queries always with a smile, face to face or on the phone. The yard staff and delivery drivers, always helpful and prompt.
Of course the products are always great quality and value. Since we have used their logs for several years now we have had no issues. Our chimney sweep has commented on how easy her job is as there is very little residue to remove each visit. The house keeps nice and cosy with minimal fuss when lighting the burner.
Keep up the great work and thanks, BJ”
BarrieFrom Wrexham
“Hello everyone! As I was new to having new burning stove and was unsure on getting the best fire glowing out of my logs I sent a message to The Log People on advice. I’ve got to say with out any delay they replied back straight away and gave me step by step information on getting the best glowing fire which was gratefully received. Would just like to thank the staff for all the advice they gave me on my new burning stove. Great service delivering logs and pleasant staff. Would highly recommend. After service is excellent. I have a glowing fire and the logs are fab.”
BarbaraFrom Liverpool
“The best logs I have ever used. They are always delivered with care to my back gate ( right into the garden if they have time) and are on the stated day. The logs are dry and burn very well and I’ve been using them for 4 years now. Excellent communication too – thanks Sarah.”
RosemaryFrom Hawarden
“Thank you so much – delivery went like clockwork and we are already enjoying lovely cosy fires! Thanks again to all concerned.”
Mr AnglandFrom Liverpool
“Fantastic service from the delivery driver who took the time and effort to place our log bag down our drive and next to our store when we were not even in! We Definitely recommend this firm.”
GarethFrom Wrexham
“Very good service Sarah and Sam always helpful and polite, logs burn really well, much better than others I tried from elsewhere.”
AndrewFrom Oswestry
“Thank you so much for your continuing good and reliable service. We are always grateful to your driver for delivering to our convenient spot, despite a challenging access! Your hardwood and kiln-dried logs are of very good quality and are a great supplement to our own wood . Best wishes.”
JonathanFrom Llangollen
“Excellent quality logs and superb service. Logs arrived as scheduled and the delivery guy was so helpful. Great service.”
PaulFrom Mold
“Winter 20-21. The hardwood logs from you this winter have been fantastic!”
JaimieFrom Hoylake
“Outstanding customer service and excellent logs. Many thanks again.”
JanFrom Bebington
“I very rarely leave reviews (there always seems to be more important things to do!) but the service from The Log People was so great I’ve given in!
I cannot recommend The Log People enough. Facing a gloomy locked-down locked-in winter we decided to stop buying one bag of firewood at a time and took the plunge and ordered 20 bags to keep our log burner going. Service was great – they asked for delivery instructions by email in advance rather than panicking when they couldn’t find us (like other delivery folks).
The delivery driver was really friendly and helpful, brining the pallet as close to the house as possible. And, oh yes, the logs are great too! 2 fires in and we couldn’t be happier :)”
SarahFrom Chester
Just a quick note to thank you for the delivery of my order. Also a big thank you to the driver who managed to manoeuvre the hand pump truck down my drive despite the slope. He was most helpful.
LesleyFrom Flintshire
Great friendly service and fantastic logs. I love these kiln dried hard wood logs, you get exactly what you order and they are all chopped down well, perfect for what I need. Also they are delivered to into my garage not abandoned at the curbs like some companies. Thanks you.
MarkFrom Chester
Very impressed with The Log People’s Ready To Burn kiln dried wood. As a professional chimney sweep trading in the Mid Wales & Shropshire area for the past 30 years I am pleased to be able to recommend The Log People to my customers.
Stephen Morris Master Chimney SweepFrom Oswestry
Had a chat with Sarah who managed to get our delivery in on the same day. Amazing customer service and delivery was on time. We will definitely recommend to friends and family.
ZackFrom Wrexham
Great service and excellent quality logs.
RebeccaFrom Wrexham
Great service from The Log People. So easy to order and good communication from the team. Came along from work to find my logs so neatly placed in the log store. Perfect! We’re ready and set for winter now!
EmmaFrom Wirral
Just had my delivery off a lovely man. My neighbours had blocked my drive but the driver still managed to get my logs onto the drive. Thank you. I really appreciate it. We always use The Log People. Fantastic customer service.
HannahFrom Oswestry
Fantastic service from The Log People. So easy to order and good communication from them! Came home from work today to find my two dumpy conveniently placed in the drive way and covered with sheets I left. All ready and set for winter now!
JoannaFrom Wrexham
I have been buying logs from The Log People for my wood burner for the last 3 years. Always nice reception when I ring up to order. They are always friendly and helpful. The drivers are always helpful. I can’t recommend them highly enough. Good wood too!
Mrs LewisFrom Wrexham
Just to let you know, fantastic service, logs look and feel brilliant. I will be coming back for future wood
Miss WainwrightFrom Broughton
Your logs are wonderful. They’re dry and they burn beautifully.
Ms HarlechFrom Shrewsbury
Thank you very much for such a seamless service.
TerriFrom Chester
Logs that burn!!! Says it all, excellent service. So glad I found you.
MandyFrom Wallasey
Winter is coming…but I’ve got my lovely new log burning stove and thanks to The Log People I’ve got logs! What a great company!
AnonFrom Wirral
Very impressed with your logs and the great service. Just had to call to say thank you.
KeithFrom Moreton
A pleasure doing business with you – and a very helpful driver too.
DavidFrom Chester
Always on time. Always the best. That’s why I keep coming back for more.
IanFrom Kirby
I visited the Oswestry branch and two lovely ladies served me. They were both very understanding and the lady showing me the logs clearly knew what she was talking about.
GeenaFrom Chirk
Just wanted to say that these logs are burning brilliantly – lasting ages and giving off some real heat. Thanks loads for the advice.
Dr AshleyFrom Wrexham
Thank you for delivering only an hour after I ordered! Fab service and was lovely to speak to you too 🙂
KatieFrom Oxton
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